We have been a Little Dish Fan since 2009 when Ms C came along! They are a life-saving meal for a busy mum of two! I used to cook every single meal when I only had Mr K but when Ms C came along, it was impossible to work and cook for two fussy eaters at the same time and Little Dish came to the rescue. We had tried a few brands stocked by our local Tesco but Mr K loves Little Dish Microwave food. During 2009, we did complain to them that the carrots were under cooked and within a day, they replied to my email and sent me a few goodwill vouchers. I feel they have greatly improved since then. I was very happy with their that their customer service for speed and response.