Last week, we took an early flight via Birmingham Airport and departed for Rome. The airport staff are always great with people with disabilities or travelling with young families. We were grateful that we were fast-tracked through most of the queues and went straight to security. At the gate, I do hate it when we have to take the shuttle bus to board the plane. It always takes so long to get everyone onboard and getting a visually impaired child up those metal stairs in bright light with loud engines running is not easy.